Covid-19 Worker Support

In response to the widespread business and social disruption as a result of the coronavirus pandemic we appreciate many of our temporary workers working in Construction will have concerns about the financial implications and options available to them.

The vast majority of our temporary workforce provides their services via an umbrella or similar third party intermediary and your actual status could be range from PAYE to Self Employed (CIS or non CIS) or you may provide your services via a Ltd company.

In the first instance, if you have any questions about your entitlement to Statutory Sick Pay and the Coronavirus Job Retention Scheme you will need to contact the organisation that pays you. Several have set up their own online hubs specifically to help you navigate the issues created by coronavirus

Their contact details are below





click here










0118 334 8588

Useful Links

Online fit notes for coronavirus absence – people unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service on the gov.uk website.

The Coronavirus Job Retention Scheme


If You Are Paid Directly via PAYE with Us

Can I claim SSP?

If you are unable to attend work due to self-isolation; and are a direct PAYE worker, then you will be entitled to SSP if you normally earn more than £118 per week on average. The law relating to SSP has recently changed and from 13th March 2020 any time taken off due to the COVID-19 outbreak may be eligible for SSP. If you think this applies to you then email Covid19support@thornbaker.co.uk


Does the Coronavirus Job Retention Scheme Apply to Me?

Over the last few weeks, you may have heard about the Coronavirus Job Retention Scheme.

We are currently reviewing the guidance provided by the Government regarding this scheme, and are also taking advice from the REC (Recruitment & Employment Confederation) on how best to implement the scheme.

Whilst the Government has made it clear that agency PAYE workers will be covered there are a number of areas that still need clarification but as a minimum, you would have need to be on our payroll on 28th February 2020.

In the meantime we have established the following basic process so that we can start to help our workers who have been impacted by the economic implications of the pandemic

  • Identify who qualifies
  • Seek the workers' consent to be furloughed
  • Legally classify the worker as furloughed
  • Issue payments following receipt of government funding (likely to be monthly)

Should you qualify, we will be in touch as soon as possible – if you have any further urgent questions please email us at Covid19support@thornbaker.co.uk.

If You Provide Your Services through Your Own Ltd Company

The Government have recently launched support for the self-employed although it does appear to exclude anyone operating in this manner


The above information is available to download here: